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Communications
Write letters, medical certificates, referrals, and email or send them securely.
Message Centre
Use the Message Centre to manage recalls, tasks, investigation results and health summaries, and to send messages and review the communications log.
Document Management System (DMS)
Use the DMS to add documents to Helix and match documents to a patient.
Print a Document
Print documents that have been imported or scanned.

Communications
Write letters, medical certificates, referrals, and email or send them securely.
- Communicate with Patients
  Users can communicate with patients electronically using SMS and email.
- Address Books
- Message Centre
  Use the Message Centre to manage recalls, tasks, investigation results and health summaries, and to send messages and review the communications log.
  - Recalls in the Message Centre
    Manage recall notifications from the Message Centre.
  - Tasks
    Tasks created by practitioners during a consult, or from the Message Centre are sent as messages to the assigned person.
  - Inbox
    Use the Message Centre Inbox to view patients' investigation results and health summaries that were delivered electronically to your health centre.
  - Outbox
    The Outbox lists outgoing letters, documents, and messages that were sent securely via HealthLink from a patient's record.
  - Document Management System (DMS)
    Use the DMS to add documents to Helix and match documents to a patient.
    - Import a Document
      Upload a document to Helix, classify it and assign it to a patient and HCP.
    - Scan Documents
      You can add scanned documents to a patient's record and timeline.
    - Print a Document
      Print documents that have been imported or scanned.
  - Comms Log
    View communications, such as SMS appointment reminders and rescheduled appointments or emails, sent to patients from your centre, sent letter via email and the statuses of those communications.
- Referrals
  A health care professional writes a referral to request that another HCP or healthcare organisation provide an expert opinion, diagnosis, or treatment for a patient's medical condition.
- Create and Send Secure Documents
  Send referral letters, medical certificates, health assessments or other medical documents securely to other clinicians using Secure Message Delivery (SMD).
- Printer Settings
  Configure up to four printers for general printing, imaging requests, pathology requests, and prescriptions.

Print a Document

Print documents that have been imported or scanned.

To print a document:

To access the Message Centre, in the Helix main menu, select Message Centre.
Click DMS.
From the list of scanned documents on the left-hand side, select the document you wish to print.
Locate the button at the top of the window, and click either:
- to print a single copy of the document to your default printer, using its default settings.
- to expand the print settings where you can select options including a printer and paper tray. After selecting print options, click
  
  to print the document.