Generate a WorkCover Certificate

Create a WorkCover Certificate from a patient's record using the Letter Writer.

About this task

WorkCover Certificates can be created for each state or territory at any stage of the work cover.

Procedure

To create a WorkCover Certificate:
  1. In a patient's record, on the Consult iconConsult panel, click Letter Writer buttonLetter Writer.
    Tip: If you can't see the Letter Writer, click More caretMore to reveal the Letter Writer.
  2. In the Letter Writer panel, your list of Favourites is displayed (if you have created one), and WorkCover Certificates.
    Example Letter Writer content
  3. Click WorkCover Certificates. In the WorkCover panel, a list of available work cover claims for the patient is displayed.
    Example work cover certificates
  4. To display the options to create a new certificate, click Add certificate icon New Certificate.
  5. Select the State or Territory in which the injury occurred and the work cover stage. Depending on the chosen location, the following certificate stage options are displayed:
    • Initial
    • Progress
    • Final
  6. Click Create Workcover Certificate buttonCreate.
  7. Optionally, click Expanded Letter button Expand at the upper-right to expand the letter, displaying both the fields and the resulting layout.
    Example work cover certifcate layout
  8. Complete the form as required.
  9. To include clinical information about the patient, expand Caret iconClinical summaries and select the information you want to include with the letter.
    Example clinical information
  10. To include results from the patient's clinical record, expand Caret iconAttach Results and select the results you want to include with the letter.
    +75 Health Assessment Form
  11. Once you have completed the form data, click Generate.

Results

The information you entered into the form is transferred to the certificate preview, where you can sign it before printing or sending it.
Tip: To step through the pages of the certificate, click the Previous page buttonPrevious and Next page buttonNext page arrows.

What to do next

To sign the certifcate electronically, click Sign buttonSign. The signature you have previously added to Helix is dropped on the certificate. Click and drag it to the required location.

When the certificate is complete, select one of the following options:
Back Return to the certificate form where you can edit the information.
Cancel buttonCancel Cancel the selected certificate, and close the WorkCover Certificate panel. If what you really wanted to do was go back to the list of certificates, click Letter Writer instead.
Save and Print

Save the completed certificate to the Actions section of the Consult panel, and print it.

Actions Showing Letter Printing Options

Save and Send Save the completed document and send it securely to another healthcare provider. Select the recipient in the Send Document panel.