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Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
Investigations and documents
Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
Sonic Labs
Receive Pathology or Radiology results electronically for Sonic Labs.
Receive Sonic Investigation Results Electronically
Your practice can receive current pathology and radiology results electronically from Sonic Labs.

Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
- Services Australia
  Helix interacts with Services Australia web services.
- Investigations and documents
  Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
  - Configure Investigation and Secure Messaging Providers
    Integrate pathology and radiology labs and secure messaging providers with Helix.
  - Secure Message Delivery
    Helix provides secure document transfer for letters such as referrals that you want to send to specialists.
  - ACL Labs
    Helix can receive pathology or radiology results electronically for ACL Labs.
  - Sonic Labs
    Receive Pathology or Radiology results electronically for Sonic Labs.
    - Sonic Past Results
      Before receiving results electronically in Helix, you have the option to ask your Sonic Lab to receive a bulk load of past results.
    - Receive Sonic Investigation Results Electronically
      Your practice can receive current pathology and radiology results electronically from Sonic Labs.
      - Configure Helix for Sonic Labs
        Configure Helix to receive investigation results from Sonic.
    - Fetch Client
      Practices using the Fetch Client should transition to the Fetch API
    - Sonic Client IT - Pathology Laboratory Contacts
      List of Pathology laboratory contacts for Sonic Client IT.
    - Sonic Client IT - Imaging Laboratory Contacts
      List of Imaging laboratory contacts for Sonic Client IT.
- Tyro Integration
  Helix integrates with Tyro and its EFTPOS terminals.
- HealthLink SmartForms
  Helix integrates with HealthLink SmartForms to enable practices to send electronic referrals and other type of forms securely.

Receive Sonic Investigation Results Electronically

Your practice can receive current pathology and radiology results electronically from Sonic Labs.

Before you begin

You can also receive past results from Sonic Lab. For more information, see Sonic Past Results.

About this task

Procedure

To receive pathology and radiology results electronically from Sonic Labs:

Contact the Sonic Lab and confirm the dates you want to start receiving electronic results from.
Contact Client IT at Sonic Pathology laboratory. For more information, see Sonic Client IT - Pathology Laboratory Contacts.
Request the lab to configure the laboratory results to be delivered using the Sonic Fetch API, instead of paper or Fetch Client.
Provide your practice details to the Sonic Lab IT.
Obtain the practice's username and password credentials for the Sonic Fetch API from the Lab.
In Helix, enter the practice credentials. For more information, see Configure Helix for Sonic Labs.

Results

Once the credentials have been entered, Helix is now ready to receive electronic results from Sonic.

Allow up to approximately half a day before the first results are delivered.

What to do next

When accessing the Helix Inbox for the first time after activation, there could be a number of electronic results waiting to be processed, so allow at least a minute for the reports to be displayed.

Note:

If advice or help is required, please contact the Sonic Lab for assistance.
If the Practice uses both Sonic Pathology and Radiology services, Sonic has advised that you inform the Pathology Lab to also deliver Radiology reports via API.
If the Practice will only be using Radiology services, Sonic has advised that you should contact the local Pathology Lab to setup the process.
If the Practice has never used Sonic Healthcare services, for example, a new surgery, there may be additional steps required. If this happens, please follow the directions that the Sonic Lab provides.
You may find that the Practice user name credentials may start with sfx. For example, sfxhelixtst.