Configure Helix for Sonic Labs
Configure Helix to receive investigation results from Sonic.
Before you begin
About this task
Procedure
- Login to as an Administrator.
- Select .
- On the Messaging Providers tab, in the Sonic panel, enter the practice's Username and Password details, provided to you by the lab.
- Click Save.
Results
Tip: If you enter incorrect credentials, an error is
displayed.
After valid Sonic credentials have been entered, the retrieval process will check every 9 minutes for reports to be processed. If there are reports available for the practice, they are retrieved and displayed in the practice's Inbox.