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Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
Investigations and documents
Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
ACL Labs
Helix can receive pathology or radiology results electronically for ACL Labs.
Hospital Patients Results
If the practitioners at your health service also practice part-time at a hospital, ACL will queue test results requested for patients seen at the hospital and who aren't necessarily patients of your practice.

Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
- Services Australia
  Helix interacts with Services Australia web services.
- Investigations and documents
  Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
  - Configure Investigation and Secure Messaging Providers
    Integrate pathology and radiology labs and secure messaging providers with Helix.
  - Secure Message Delivery
    Helix provides secure document transfer for letters such as referrals that you want to send to specialists.
  - ACL Labs
    Helix can receive pathology or radiology results electronically for ACL Labs.
    - ACL Past Results
      ACL will queue all your practice’s past results if you have not downloaded them with an ACL Secure Medical Services Client previously.
    - Hospital Patients Results
      If the practitioners at your health service also practice part-time at a hospital, ACL will queue test results requested for patients seen at the hospital and who aren't necessarily patients of your practice.
  - Sonic Labs
    Receive Pathology or Radiology results electronically for Sonic Labs.

Hospital Patients Results

If the practitioners at your health service also practice part-time at a hospital, ACL will queue test results requested for patients seen at the hospital and who aren't necessarily patients of your practice.

To prevent these ‘non-patient’ results from being received electronically, call ACL IT support on 1300 669 961 and request that all non-practice patient results be removed from the ACL electronic queue before the practice begins to receive electronic results.

If you do not make this request, those results will remain unassigned in Helix. Also ensure all non-patient results are removed by ACL IT support before you contact Helix Customer Service.

1 March 2024