COVID-19 Information for Helix

Appointments

A Telehealth appointment type is available in the Appointment Book. This will enable you to identify any telehealth appointments in the appointment card. See here for setting up the Telehealth appointment type.

Features:

• A Telehealth label identifies Telehealth appointments in the Patient Queue.
• After confirming a patient's attendance, you can manually amend the status of the appointment to Confirmed or Declined.
• A Phone appointment type is available in the appointment book. This enables you to identify any phone appointments in the appointment card.
• A Phone label identifies Telehealth appointments in the patient queue.
• Consult: Additional SNOMED codes to record a visit.
• Fees: MBS Fees.
• Investigations: New Pathology Requests.
• Letter Writer: A template called COVID-19 clearance letter is available via Letter Writer and can be accessed from the search field. This helps doctors to provide medical clearance to patients who have completed a 14-day period of self-isolation due to COVID-19.